Affordable Connectivity Program

 

Connect to Internet with the Affordable Connectivity Program

The Emergency Broadband Benefit Program transitioned to the Affordable Connectivity Program (ACP) on February 28, 2022.  EBBP had some qualifying methods that are no longer available for ACP.  USAC notified those subscribers that they needed to requalify.  More information can be found at affordableconnectivity.gov

What is ACP?

The Affordable Connectivity Program (ACP) is a federal government benefit program operated by the Federal Communications Commission that replaced the Emergency Broadband Benefit Program (EBBP)  to help low-income households pay for broadband service.  The ACP offers qualifying Alaska residential households  a discount on their UUI internet base plan fee of up to $75 per month.  The ACP is non-transferable and limited to one monthly service discount per economic household. 

How It Works:

  • Check eligibility and get qualified
  • Contact UUI to choose the internet plan that is right for you
  • Get a credit up to $75 each month

Already a UUI Internet Customer?  This credit is available for both current and new internet customers, once qualified. 

Who is Eligible?

Current UUI Lifeline customers are eligible for ACP and can opt in.  Other customers can get started with the qualification process by visiting affordableconnectivity.gov/how-to-apply/

Qualify through a government program:

  • Supplemental Nutrition Assistance Program (SNAP) (Food Stamps)
  • Supplemental Security Income (SSI)
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension or Survivors Benefit Program
  • Federal Pell Grant for the current award year
  • Special Supplemental Nutrition Program for Women, Infants and Children (WIC)
  • Free and Reduced Price School Lunch or Breakfast Program, or Enrollment in a Community Eligibility Provision School
  • Bureau of Indian Affairs (BIA) General Assistance
  • Tribal Temporary Assistance for Needy Families (Tribal TANF)
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Tribal Head Start (only households that meet the income qualifying standard)
  • Participates in the Lifeline program

Qualify through your income (only if you do not qualify through one of the government programs listed above):

  • >Household Income at or below 200% of the current official Federal Poverty Income Guidelines for Alaska

Qualifying Income Levels as of January 2022

Household Size

Annual Income

Household Size

Annual Income

1

$33,980

5

$81,180

2

$45,780

6

$92,980

3

$57,580

7

$104,780

4

$69,380

8

$116,580

For each additional person, add $11,800 to the annual combined house household income


STEP 1:  GET PRE-QUALIFIED
Before you contact UUI and can receive benefits, you must pre-qualify through the Affordable Connectivity Program.  Get started with the qualification process by visiting affordableconnectivity.gov/how-to-apply/

If you are already a Lifeline subscriber, you qualify!  Just call UUI Customer Care to enroll in ACP.

STEP 2:  SIGN UP
Once you’ve pre-qualified with the National Verifier, you can sign up with us to receive benefits by calling UUI Customer Care at 1-800-478-2020.

QUESTIONS?  Call UUI Customer Care at 1-800-478-2020

The Affordable Connectivity Program (ACP) is a federal program to reduce internet bills.  Customers must contact us if they no longer meet the requirements of the program.  If you de-enroll from the program, or if the program ends, or if you transfer the benefit to another provider, or if a household is no longer eligible, subscribers will then be subject to UUI’s general rates, terms, and conditions for the service in the event they continue to subscribe to regular UUI internet services.  Qualifying customers are entitled to free entry level internet, or a monthly credit up to $75, which can be applied to charges for the base plan fees for UUI residential internet service.  If the base plan fees are less than $75, customer will receive a credit in the amount of the base plan fee only.  If the base plan fees are more than $75, customer will be responsible for paying any charges/fees in excess of $75.  Credit does not apply to usage charges, installation charges, equipment charges, or any other charges.  The customer’s ACP supported service may be disconnected after 90 consecutive days of non-payment.  Customers must independently apply and qualify for ACP Service through the Affordable Connectivity Program before receiving ACP credits from UUI.  A household may obtain ACP supported broadband service from any participating provider of their choosing.

CONSUMER COMPLAINTS?  ACP customers may file complaints with the FCC

Consumers have the right to make a complaint with the FCC about their ACP-supported service.  Consumer complaints may be filed with the FCC’s Consumer Complaint Center by calling 1-888-225-5322 or by going to consumercomplaints.fcc.gov.

ACP Paper Application

ACP Paper Application Instructions

ACP Household Worksheet

ACP Household Worksheet Instructions